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1r/AmazonDSPDriversAmazon's DSP Program Doesn't Just Exploit Drivers. It Was Built to Eventually Di...Universaltruthx890%8571.5PRP knee treatment2026-03-28
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u/jboy4000These ChatGPT essays have to stop. This isn't the first time you've done this and it's getting sad at this point.98
u/Ok_Guava6350ChatGPT or not, this is very accurate. I can tell you that those bonuses you are referring to that are supposed to trickle down to drivers? Amazon has pushed so many expenses onto the DSPs that they can’t break even without at least being in Fantastic. To make matters, they’ve also increased the difficulty in achieving said bonuses.27
u/CMUpewpewpewFuck this AI slop i aint reading all that.14
u/JB_7799DSP owner here. ChatGPT or not, this is spot on. I’m repeatedly asked what it’s like to work for Amazon. My reply is always the same. Imagine every week you received a 10,000 question test and if you got five answers wrong, you don’t get paid that week Drivers have received over a 30% raise since our launch while amz continues to reduce our compensation. They say they’re raising it, but then they make you pay for something else, or make the scorecard harder to get so that you never get bonus. I’ve heard senior leadership lie to a room of 1000s of DSPs. After a while you tune them out. Every single Amazonian I’ve ever met in person are great people. They work hard and they try to fix problems. Unfortunately, I’ve never met anyone with the authority to actually fix a problem. I own other businesses and if I see an issue, I can fix it immediately. It’s sad. I’ve got a good staff, we do the best we can. We try not to be too hard on the drivers because this is a hard job for you all. I also realize it’s a relatively good paying job for the skills required. Most people working for me don’t have a lot of other options. I’m not gonna fire you because you accidentally ran one red light, but Amazon might. Yes, DSP owners can make money. But it’s not a lot. But it’s about how you manage the business. Your overhead, additional staff on site, extra rescued, accidents & what you’re forced to pay for out-of-pocket. If you work for a DSP that’s doing less than 30 routes, the owner isn’t making much more than you as a driver. But what makes things worse is that most of the initial DSP owners were entrepreneurs with a lot to give. Especially give their employees. And 99% of the time, our hands are tied. One of the worst things that I see, and try like hell to avoid, is buying into the Amazon philosophy that people are just a commodity. That weighs on my soul.11
u/Sensitive_Macaron767Well yeah, of course. Amazon has maximum control with no liability. Drivers still have to follow all of Amazon's rules and do everything Amazon tells them to do, but the responsibility of all individual disputes with customers are on the shoulders of the DSP. This is beneficial for Amazon for multiple reasons. Saves them from having to pay someone to handle disputes and second, it benefits Amazon greatly when DSPs dont perform well. If a DSP does not hit fantastic+ they make no money for the week, usually they will lose money. Same with lawsuits. Oh a driver crashed his van into a car and killed someone? Its on the DSP to handle all of that legal work and Amazon doesnt have to have any part of it.11
u/ihandoutsmokeAmazing. . This is so spot on .11
u/UnfaithfulHorse“ChatGPT, make me a well thought-out essay on the implications of Amazon discarding DSP businesses as a linear comparison to how Amazon treats individual drivers so that I can karma farm on reddit” Do you really expect us to believe you wrote this?7
u/Longjumping-Series76Not reading all that5
u/redskinfan654Are you a bot?5
u/dingdongjohnson68I was very reluctant to read this because of the length (that's what she said), but am glad that I did. Very informative and surprisingly easy to follow/understand. Why are so many people here "concerned" that it was written by chatgpt? Who cares if it was? I'll give OP the benefit of the doubt that they did write it. I am frequently on this sub bitching about amazon's unfair, bullshit practices. It is often difficult to not get mad and upset at my dsp for some of their practices. Sure, I'm sure they aren't "perfect," but I truly believe it is a case of amazon "putting the squeeze" on them, and then the dsp pretty much being forced to put the squeeze on drivers. How does the saying go? Shit runs downhill? So basically, I blame amazon for roughly 93% of the "bullshit." I realize dsp owner's are also in a tough position, and surely have a lot more to lose than I do. Like, I've heard when a dsp gets shutdown, that amazon "sends the owner a bill" for like hundreds of thousands of dollars for van damage. Not sure if that is true, but I somehow doubt amazon mentioned that when recruiting potential dsp owners. I don't know. Are dsp owners' personal assets protected by them being an LLC, or whatever? I don't know much about "business." One saving grace for drivers (if you can call it that) is if a dsp gets shutdown, the number of packages going through that station stays the same. So most drivers should probably not have too much trouble getting on with another dsp.... if that's what they want to do. Just look at the driver turnover rate. I don't have any official numbers, but I know it is fucking insane. The vast majority of people either can't, or just don't want to work as hard as this job requires. Not to mention the ever increasing pool of people that are so addicted to their phones that they wouldn't even consider doing this job. I'm sure we all see amazon drivers frequently. It LOOKS like an easy job. They're usually just stolling around. Usually carrying an envelope or a small box. Yes, the vast majority of deliveries ARE technically "easy." The difficult part is the repetition and the volume. As OP stated, there is no "slack" built into the routes. It's going nonstop all day every day. For me, I think the worst part is getting in and out of the driver seat 300 times per day. Tough on my lower back. The electric vehicles are actually much better about this because the seat sits higher up off the floor. But yeah, jumping/climbing in and out of the van hundreds of times is also taxing. Not to mention loading like 1000 pounds (maybe more?) into the van in about 10 minutes and then carrying that 1000 pounds (generally a little at a time) over the course of walking 10 miles per day. Anyway. Hopefully things improve significantly, but I don't have my fingers crossed. These days in particular, I don't have much confidence in our "institutions" to stand up for the little guy. I fear that amazon may be too big, rich, and powerful to fight.5
u/delksonPretty much facts, some of yall needa know gpt is used to edit and fix shit all the time. My current job we literally use gpt to translate.5
u/nOzAmA191[deleted]4
u/Outside-Cellist-7624Biggest thing is the bonuses do not get handed down to the drivers honestly it goes into the dsp owners pockets4
u/mediceman33Oh the beauty of capitalism, got to love it.3
u/Valuable-Condition59How many gallons of water were just wasted to repeat what’s said on the sub daily and pretend it was investigator journalism?3
u/CriticallyThink23This has been known.2
u/Ok_Armadillo_9814Was genuinely insulted by the program2
u/Real_Reflection3510I ain’t reading all of this but the title is incorrect, it was built so Amazon doesn’t have to be the employer, to avoid all legal scenarios2
u/SquirrelInATuxThe NLRB already ruled that Amazon and DSPs are both dual employers of DSP drivers. Amazon appealed this ruling to the courts and was denied a preliminary injunction last February. Then, just recently in December, their appeal was rejected by the 9th circuit court of appeals, where the court stated that the they do not have jurisdiction to overturn pending NLRB rulings under federal law. This means the ruling by the NLRB will be moving to binding guidance soon. Source2
u/br9897Our dsp closed a couple of weeks ago, my fiance who was one of the top drivers at the dsp and never got hit on netradyne cannot get hired at other dsps because of 4 misdemeanors from 3 years ago(all $100 fines). The misdemeanors in question? Her ex let her horses out while she was at work resulting in them being at large. She has a perfect safe driving score in Virginia with her only things on it being non moving violations. The "accurate" background check has flagged her and she received an adverse action notice. Even the dsp owner she applied for has been trying to get Amazon to push it through. Meanwhile, 4 people from the dsp who I know have several drug related felonies and misdemeanors and one with felony assault have passed the background check. Make that shit make sense.2
u/lucky-struckThis is the most thoroughly well-conceived, thoughtful, and comprehensive picture of the DSP system I have seen in my years of watching this forum. It speaks directly to the heart of what's truly causing all the daily frustrations we see posted here, and it's that all parties involved from the DAs to the Owners to the Amazon OTR staff, are active participants in a system that passively dictates authority and delegates responsibility. Each of these bullet points is worthy of its own journalistic investigation as part of the big picture presented here; that sustained success is impossible as a function of this system's design, and no one is accountable for failure until they run out of scapegoats.  GPT-assisted or not, these thoughts are self-evidently from human experience and it is well worth everyone's time to read through it all.2
u/This_means_lore“If these people could read they’d be very upset”2
u/Different_Wallaby660Excellent read. The courts need to bust Amazon down a peg. They’ve gotten away with this bullshit for too long. Peak never ended and we don’t get bonus money unless we meet ever changing metrics. It’s all a lie and we get screwed.1
u/VxctnI mean duh. You're five years old if this is news.1
u/Turtle0550Bro we gonna need a TLDR1
u/_x_Deadpool_x_Tl;DR1
u/TastyExpression8465The public sees damage on the outside of the vehicle but the damage internally is monstrous. In almost every company I've worked for the check engine light is on and has been on for years. Things aren't fixed unless they absolutely have to be, such as Amazon grounding the vehicle for it or the damage simply keeps the vehicle from running safely. Even then they'll still push it out onto the road just to have a route covered. I was flat out told by someone that a vehicle doesn't get sent out because of how bad it runs and is. Guess which vehicle that person gave me every day ... during the winter. The public, or authorities outside of the loop, have NO idea just how bad the vehicle situation is. Few step vans can actually pass standards. Few vehicles could pass safety inspections. Hell. The power steering was out in a vehicle and they STILL kept sending it out onto the road. They will willfully destroy, permanently, a vehicle just to get routes covered. Another company I worked for would pull vehicles out of a mechanic shop just because they needed it .. before it was even fixed. Forget the grouped stops or pay not matching the workload. The business by design is incredibly dangerous to both the public and the drivers. There is no path to report this shit. There is no path to make it stop, and I'm pretty sure Amazon knows about it too. I'm not the first person to bring this up and I won't be the last.1
u/lilbargazerNice AI post1
u/caeseronEverybody already knows this.1
u/theretrogamerbay1
u/dtaylor72123If you had to study to realize this…1
u/ChocoQueen1RIR ! get with the program it always and still will be amazon smh. its just easier for them to have the dsp take the fall and lose their business 🤷🏾‍♀️1
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u/Glass-Celebration230Ok
u/CriticallyThink23The problem is that none of the drivers, or the DSP owners want to Unionize.-1
u/ImportantDay5697Someone that gets it.-1
u/dingdongjohnson68Ditto-2